Did Spectrum charge you for unreturned equipment after you canceled?
If you canceled Spectrum home internet service in California and were charged an unreturned-equipment fee, you may qualify for a review of potential compensation claims.
Spectrum, also known as Charter Communications, has been accused of charging fixed fees for unreturned equipment without accounting for its age or remaining value. These charges may apply even to equipment customers had for years.
Claims are also being reviewed for customers who canceled and stopped receiving service partway through a billing cycle but were charged for the entire month.
Free and confidential. No documents are required to begin.
Fixed unreturned-equipment fees
Spectrum, also known as Charter Communications, has been accused of charging flat fees for unreturned equipment without accounting for the item's age or remaining value. These charges may apply even to equipment a customer had for years.
Charged for the full month after you stopped service
Claims are also under review for customers who canceled and stopped receiving service partway through a billing cycle but were still charged for the entire month.
Recognize either charge? You may qualify for a review even if the amount seems small, and whether or not you are still a Spectrum customer.
This review may apply to you if:
A final bill, cancellation confirmation, or payment record can help an attorney evaluate what happened, but you don’t need them to begin.
- You canceled Spectrum (Charter Communications) home internet service in California.
- You were charged a fee for unreturned equipment after you canceled.
- Or you were billed for a full month even though your service stopped partway through the billing cycle.